Refund Policy
Effective Date: [31/05/2025]
Website: https://thiqalegaltrans.com
At Thiqa Legal Trans, we are committed to providing accurate and reliable services to all our clients. This Refund Policy outlines the conditions under which a refund may or may not be issued for our services.
1. Payment Method
All payments are currently accepted through offline methods, such as cash or local bank transfer, after quotation confirmation. We do not process payments through the website at this time.
2. Refund Eligibility
Refunds may be issued under the following conditions:
If payment is made but the service has not yet started
If there is a proven error or fault on our part that prevents service delivery
If the service request is canceled by the client within 24 hours of payment and before work begins
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
Once the service work has already started or partially completed
If delay or rejection occurs due to incorrect information provided by the client
If the request is canceled after the government or third-party agency process has been initiated
4. Refund Method & Timeline
If approved, refunds will be processed via the same method of original payment (e.g., cash or bank transfer).
Refunds are typically completed within 7 business days from the date of approval.
5. Contact Us
For any refund-related concerns, please contact us at:
Email: info@thiqalegaltrans.com
Phone: +971 50 917 7855